IT Support

Peace of mind for all your IT requirements

Support Services

Whether you have a network of 5 to 500+ users, the technology you use and rely on everyday can quite quickly become inefficient unless properly maintained. We understand that data networks do not always ‘evolve’ as optimally as they might and can grow or become overburdened beyond their original purpose. With an IT support agreement from DANECO, we can share our wealth of experience and technical knowledge in order to bring your network, server and desktop equipment back to full health and assist in the planning of future capacity as and when your business grows.

Pro-active monitoring and failure prevention are vital in avoiding system down-time and a much preferred approach compared with re-active disaster recovery. Sometimes, despite all best-efforts, the worst can happen and your business needs to be prepared for a rapid recovery from critical system failure – this is where server and data backups are paramount. We can automate both data back-up and system monitoring either locally or remotely via our regional datacentre and high-speed network.

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If you would like a free site visit to discuss how we can help your business, please get in touch – we look forward to hearing from you.

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Flexible Support

DANECO offer a range of flexible support options to suit your unique IT requirements. Our comprehensive experience in dealing with small and medium enterprises to larger multi-national organisations means we have a broad skillset with which to assist your business and a good understanding of most IT environments. From “pay as you go” for ad-hoc help as and when needed to longer-term support contracts, we are here to provide dependable, trusted and on-going expert assistance for your business, ensuring you get the very best out of your IT equipment.

Our lead engineers and system architects are qualified to a very high standard with an ability to converse with clients in a user friendly manner ensuring an all-round understanding of the task in hand, whether it be the linking of two remote site networks or the installation of another wireless access point. DANECO are here to alleviate the hassle from your IT environment.

Systems Tune-Up

We can monitor and tune PC health and network performance as well as automate admin tasks.

Remote Support

With remote desktop support, we can assist you at your machine through the network connection.

File Sharing

We can help you to securely share files between network users with structured access permissions.

System Security

Control system access through user and group accounts. Deploy Group Policy for PC lock-down.

Group E-mail

We specialise in open-source server software such as e-mail and calendar sharing groupware.

Data Backup

Automate your server and data backups on-site or to our off-site data storage facility.

Network Printing

Save money on printer hardware costs by sharing the device amongst your network users.

Building-to-Building

We can deploy inter-building data transits using VPN, MPLS or licensed Wireless links.

IT Support Coverage:

Acomb, Allendale Town, Allenheads, Allensford, Aydon, Barleyhill, Blanchland, Broomhaugh, Budle, Corbridge, Dilston, Dotland, Glororum, Healey, Hexham, Linnels, Low Brunton, Low Gate, Ovingham, Prudhoe, Riding Mill, Sandhoe, Slaley, Stocksfield, Studdon, Sunnyside, Walwick, Westgate, Whittonstall, Wylam, Annfield Plain, Burnt Houses, Butsfield, Castleside, Consett, Cornsay, Cowshill, Crawleyside, Daddry Shield, Delves, Dipton, East Hedleyhope, Eastgate, Ebchester, Edmundbyers, Frosterley, Healeyfield, Hill End, Hunstanworth, Ireshopeburn, Iveston, Knitsley, Lanchester, Leadgate, Low Redford, Medomsley, Muggleswick, Rookhope, Rowley, Ruffside, Satley, Shotley Bridge, St. John’s Chapel, Stanhope, Sunniside, Tow Law, Waskerley, Wearhead, Westgate, Wolsingham, Blakelaw, Chopwell, Leadgate, Stanhope and surrounding areas.

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