Embrace VoIP for flexibility and reliability

Telephony Solutions

Since the advent of Voice over Internet Protocol (VoIP), many businesses have taken the sensible decision of migrating their expensive and inflexible landline services across to a new online-based way of placing and receiving telephone calls, making significant savings along the way and greatly enhancing their telephony capabilities. We can supply fully featured virtual PBX systems for your business in addition to Session Initiation Protocol (SIP) trunks for outbound calls and a wide range of Direct Dial In (DDI) numbers to choose from. With such a selection of DDIs, your business can create a ‘local’ presence in numerous UK regions or internationally. For example, a business based in Consett could have an additional telephone number in the 0191 range, suggesting a local presence in Newcastle-Upon-Tyne.

Typical capabilities of a VoIP system include (but are not limited to): Call queuing, switching and routing, call monitoring and recording, conferencing, auto attendant, Interactive Voice Response (IVR) – provides audio menu navigation, voicemail to e-mail, ring groups, timed routing, follow me (e.g. desk phone rings for 5 seconds then your mobile) and more. With VoIP, telephones can be connected anywhere on the Internet and link into your phone system for seamless connectivity – ideal for remote workers.

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Call Handling

Significantly enhance your call handling capabilities and improve your customer’s experience.

PC Call Origination

Initiate a call on your handset to the telephone number displaying on your desktop computer.

Save Money

Remove expensive landlines and take advantage of low cost calls both locally and internationally.

Geographic Numbering

Choose from local, non-local, nationwide and international telephone numbers.

Telephony Solutions Coverage:

Acomb, Allendale Town, Allenheads, Allensford, Aydon, Barleyhill, Blanchland, Broomhaugh, Budle, Corbridge, Dilston, Dotland, Glororum, Healey, Hexham, Linnels, Low Brunton, Low Gate, Ovingham, Prudhoe, Riding Mill, Sandhoe, Slaley, Stocksfield, Studdon, Sunnyside, Walwick, Westgate, Whittonstall, Wylam, Annfield Plain, Burnt Houses, Butsfield, Castleside, Consett, Cornsay, Cowshill, Crawleyside, Daddry Shield, Delves, Dipton, East Hedleyhope, Eastgate, Ebchester, Edmundbyers, Frosterley, Healeyfield, Hill End, Hunstanworth, Ireshopeburn, Iveston, Knitsley, Lanchester, Leadgate, Low Redford, Medomsley, Muggleswick, Rookhope, Rowley, Ruffside, Satley, Shotley Bridge, St. John’s Chapel, Stanhope, Sunniside, Tow Law, Waskerley, Wearhead, Westgate, Wolsingham, Blakelaw, Chopwell, Leadgate, Stanhope and surrounding areas.

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